TERMS & CONDITIONS

The owner of the online store gritpodcast.ee (hereinafter referred to as the online store) is GRIT AGENCY OÜ (registry code 16318069), located at Valukoja 10, 11415 Tallinn, Estonia. Throughout the site, the terms “we”, “us” and “our” refer to GRIT AGENCY OÜ. 

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GRIT AGENCY OÜ offers this website, including all information, tools, Products, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. 

 

Our store is hosted on Wix and Podia. They provide us with online e-commerce solutions that allow us to sell our products and Services to you.

General conditions

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The conditions of sale apply to purchases of products and services from the online store.

The prices of the products sold in the online store are indicated next to the products. All prices are in Euros (€).

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Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

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Product information is provided immediately adjacent to the product in the online store.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

We reserve the right to refuse service to anyone for any reason at any time.
 

Placing an order

 

Choose the desired products and click the purchase button to proceed to Podia. Fill in all of the required fields. The total cost is then displayed on the screen. This can be paid securely via the following payment method:

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Credit card payment provided by Stripe
Requesting an invoice through the form on the website

 

The personal data necessary for the execution of payments is transferred to authorized processors of Podia and Stripe. The contract enters into force when the amount payable is transferred to the bank account of the online store.

 

If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.

Right of withdrawal

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After receiving the order, the purchaser has the right to withdraw from the contract entered into with the e-store within 14 days.

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The right of withdrawal does not apply if the purchaser is a legal person.

 

To exercise the 14-day right of withdrawal, you must not use the ordered goods in any way other than is necessary to ensure the nature, characteristics, and functioning of the goods in the same way you would be allowed to test the goods in an actual store.

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To return the goods, you must submit a declaration of withdrawal to the e-mail address within 14 days of receiving the goods.

 

The online store has the right to withdraw from the sale and demand that the goods be returned by the purchaser if the marked price of the goods in the online store is significantly lower than the market price of the goods due to an error.

 

Direct marketing and processing of personal data

 

The online store only uses the personal data entered by the purchaser for processing the order and sending goods to the purchaser. The online store forwards personal data to the transport service provider in order to deliver the goods.

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The online store sends newsletters and offers to the purchaser’s e-mail address only if the purchaser has expressed their wish to receive them by entering their e-mail address on the website and indicating their desire to receive direct mail.

 

The purchaser is able to opt out of offers and newsletters sent to their e-mail address at any time by letting us know via e-mail or by following the instructions in an e-mail containing an offer.

Settlement of disputes

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All complaints made by a purchaser about the online store must be e-mailed to or submitted by calling.

 

If the purchaser and the online store are not able to settle the dispute by agreement, the purchaser may contact the Consumer Dispute Committee. The Consumer Dispute Committee is competent to resolve disputes arising from a contract between a purchaser and the online store. The resolution of disputes by the Consumer Dispute Committee is free of charge for the purchaser.

 

A purchaser may also turn to the dispute resolution bodies of the European Union.

 

Last updated: 11th March 2024